Privacy Policy
How Lee Jenkin Heating & Plumbing handles your personal information.
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Who we are
This website is operated by Lee Jenkin Heating & Plumbing (“we”, “us”), a heating and plumbing business based in Camborne, Cornwall. For any privacy questions, contact us at hello@leejenkin.co.uk or 07453 977297 TODO.
What information we collect
When you contact us or complete the quote form, we collect the details you provide - typically your name, phone number, email address, town/area and details of the work you need. We do not collect payment details through this website.
How we use it
- To respond to your enquiry and provide a quote.
- To arrange and carry out any work you ask us to do.
- To keep records required for our business and any legal or warranty obligations.
Lawful basis
We process your information to take steps at your request before entering into a contract, and for our legitimate interest in responding to enquiries and running our business.
Sharing your information
We do not sell your data. We may share it only where necessary to deliver our service (for example with a parts supplier or manufacturer for a warranty) or where required by law. TODO confirm processors, e.g. form/email provider
How long we keep it
We keep enquiry and job records only as long as necessary for the purposes above and to meet legal and accounting requirements, then delete them securely. TODO retention period
Cookies
This site uses only essential cookies/storage needed for it to work (for example remembering that you have seen the cookie notice). See our Cookie Policy for details.
Your rights
You have the right to access, correct or delete the personal information we hold about you, and to object to or restrict its processing. To exercise these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes
We may update this policy from time to time. The latest version will always appear on this page.